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Returns instruction

FREE 3 Year Quality Guarantee - Your beauty sleep quality and well-being will be massively enhanced or we promise you all your money back.

FREE Returns - You can return any item purchased on DREAMSILK™ up to 100 days after the delivery date. DREAMSILK™ will cover your return shipping.

With over 500+ orders, we are yet to have a single customer return at DREAMSILK™ for any of our sleep masks or pillowcases, that's how we know they are transformational for your sleep!


E-mail sales@dreamsilk.io from the email address you ordered from, quoting your order number, to initiate your return. Send your parcel to our return address attaching a note quoting your name, order number and reason for return.


We will return your postage up to £5, if postage will be more than £5 we will order this for you. Email us your postage receipt or add this to your return parcel and we will reimburse you for postage up to £5. 


We will fully reimburse your account for the products you return within 2 days of receiving your order for the returned item value + postage.


Send your parcel to:


DREAMSILK 
23 Chapel Lane 
Wilmslow 
Cheshire 
SK9 5HW

 

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